Privacy Policy
This Privacy Policy details how Torani ("we," "us," or "our") handles your personal information when you: visit our website, torani.in (the "Site"); use our services; make a purchase; or communicate with us about the Site (collectively, the "Services"). Throughout this policy, "you" and "your" refer to you as a user of these Services, whether you are a customer, a website visitor, or another individual whose information we have collected according to this policy.
Please read the following carefully:
SECTION 1 - COLLECTING INFORMATION
When you make a purchase, we collect personal details necessary for the transaction, such as your name, address, and email address.
If you consent, we may use your email to send you updates about our store, new products, and other relevant information.
SECTION 2 - CONSENT
When you provide personal details to complete a purchase, confirm payment, place an order, organize delivery, or handle a return, we assume you agree to our collecting and using this information only for that particular transaction. If we wish to use your personal information for additional purposes, like marketing, we will either directly request your explicit agreement or give you the choice to refuse.
CONSENT WITHDRAWAL
Should you wish to withdraw your consent after previously opting in, you may do so at any time. This includes our ability to contact you and to continue collecting, using, or disclosing your personal information. Please contact us at care@torani.in to do so.
SECTION 3 - SHARING YOUR INFORMATION
We may share your personal information if the law requires it or if you violate our Terms of Service.
SECTION 4 - OUR STORE AND SHOPIFY
Our online store is powered by Shopify Inc., an e-commerce platform that allows us to sell our products and services to you.
Shopify securely stores your data, including in their databases and the general Shopify application, on servers protected by firewalls.
Payment Processing:
If you choose to pay directly through a payment gateway, Shopify will store your credit card information. This data is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). Your payment information is kept only as long as necessary to complete your transaction, after which it is deleted.
All direct payment gateways we use comply with PCI-DSS standards, managed by the PCI Security Standards Council, which includes major card brands like Visa, MasterCard, American Express, and Discover. These standards ensure the secure handling of your credit card information by our store and our payment processors.
For more details, you can review Shopify's Terms of Service and Privacy Policy .
SECTION 5 - THIRD-PARTY SERVICES
We use third-party service providers to help us operate our business. Generally, these providers will only collect, use, and share your information as needed to perform their specific services for us.
However, some third-party providers, particularly payment gateways and payment processors, have their own privacy policies regarding the information we need to share with them for your purchases.
We encourage you to review the privacy policies of these providers to understand how they handle your personal information.
Please be aware that some providers or their facilities may be located in a different country than you or us. If you choose to proceed with a transaction involving such a provider, your information may be subject to the laws of that jurisdiction.
Once you leave our website or are redirected to a third-party website or application, this Privacy Policy and our website's Terms of Service no longer apply.
Links:
Clicking on links in our store may take you to other websites. We are not responsible for their privacy practices and recommend that you read their privacy policies.
SECTION 6 - SECURITY OF YOUR INFORMATION
We take reasonable steps and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed inappropriately.
If you provide your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no online transmission or electronic storage is completely secure, we adhere to all PCI-DSS requirements and implement additional widely accepted industry security standards.
SECTION 7 - COOKIES WE USE
Here's a list of the cookies we use. You can choose whether or not to opt out of these cookies:
_checkout_queue_token: Used when there is a queue during the checkout process.
_cmp_a: Used for managing customer privacy settings.
_identity_session: Contains the identity session identifier of the user.
_secure_account_session_id: Used to track a customer's session for new customer accounts.
_shopify_country: Used for Plus shops where pricing currency/country is set from GeoIP by helping avoid GeoIP lookups after the first request.
_storefront_u: Used to facilitate updating customer account information.
_tracking_consent: Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region.
auth_state_<<id>>: Stores authentication state before redirecting customers to third party for authentication.
card_update_verification_id: Used to support verification when a buyer is redirected back to Shopify after completing 3D Secure during checkout.
cart: Contains information related to the user's cart.
cart_currency: Used after a checkout is completed to initialize a new empty cart with the same currency as the one just used.
cart_sig: A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations.
cart_ts: Used in connection with checkout.
checkout: Used in connection with checkout.
hide_shopify_pay_for_checkout: Set when a buyer dismisses the Shop Pay login modal during checkout, informing display to buyer.
identity-state: Stores state before redirecting customers to identity authentication.
identity-state-<<id>>: Stores state before redirecting customers to identity authentication.
identity_customer_account_number: Stores an identifier used to facilitate login across the customer's account and storefront domains.
previous_checkout_token: Used to prefill checkout with the details from the previous checkout.
previous_step: Used in connection with checkout.
profile_preview_token: Used for previewing checkout customizations.
remember_me: Used to prefill checkout with the details from the previous checkout.
secure_customer_sig: Used to identify a user after they sign into a shop as a customer so they do not need to log in again.
SECTION 8 - AGE OF CONSENT
By using this site, you confirm that you are of legal age in your state or province of residence, or that you are of legal age and have given us permission for any of your minor dependents to use this site.
SECTION 9 - UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy at any time, so please check it regularly. Changes and clarifications will be effective immediately upon posting on our website. If we make significant changes, we will notify you here so you know what information we collect, how we use it, and under what circumstances we might share it.
Communication via Email, SMS, Call, and WhatsApp:
When you voluntarily send us an email, we will keep a record of our communication to respond to you. We only collect information from you when you register on our site or fill out a form. When filling out a form, you may be asked to provide your name, email address, or phone number. You can also visit our site anonymously. If you have provided your personal information and contact details, we reserve the right to contact you via Call, SMS, Email, or WhatsApp about our products and offers, even if your phone number is registered on a Do Not Disturb (DND) list.
QUESTIONS AND CONTACT INFORMATION
If you want to access, correct, update, or delete your personal information, register a complaint, or have any questions, please contact us via mail at care@torani.in.